I don’t like to have my picture taken and I want to lose at least 10 pounds before the session.

Most of the time when we hear this statement it stems from snap shots created by a coworker, friends, or family member who have no official training in the art of lighting and posing or proper focal lengths. Simply put they are not a professional photographer. Creating a beautiful portrait of you, your family, or your business starts with planning and taking the focus off of what you don’t like and concentrate on what you do like. We all want to lose weight for an upcoming event or special occasion, but the honest truth is we can help you trim those ten pounds with our creative lighting techniques and proper posing and placement in a family or group photo. Charleen is a Master at her craft and has the training and education behind her to ensure you will love your portrait and be proud to hang it on your wall or display and advertise with it within your community to showcase who you truly are.

What if I don’t like the way my portraits turn out?

We understand that there is always a fear factor when trying and working with someone new for the first time. Although we have a great reputation for doing things right the first time, we know that mistakes may happen. And if the mistake is based on our part or even yours, we will be more than happy to re-photograph the session for you. We want you to know that your investment with us to create a great image also comes with a 100% money back guarantee! Yup that’s right, if you are not happy with what we created for you when you come back to view your images, then we will refund your session fee! But we won’t stop there, we will even help you find another photographer who may fit your needs better.

Why should I hire a professional photographer when my friend has a really good camera and takes nice pictures?

If you are just looking for nice, then you are not looking to stand out from the crowd, in fact your just looking for ordinary. For some people, this ok and possibly all they think they can afford. When the opposite is true. If you have to make every dollar count and want to have an image that stands out then you want to invest that money in the very best to ensure you get a return on your investment.  Our customers care more about Quality than Quantity. They don’t want a 100 ordinary images on a USB, they want to have 25 great images that have beautiful lighting, tell a story, that are not overly retouched and will create dynamic wall portrait collections and striking marketing pieces they can be proud of.

I have all these pictures and no idea what to do with them?

We find this to be true with customers who come to us with USB’s full of images that were created by an entry level photographer who is not confident in following through for the customer.  This most often leaves the customers short of satisfaction and with images that only live on their USB and never see the light the day. When you work with Charleen’s we help you to plan what images we will be creating, where your images will reside, from albums to gift prints, wall portraits, and how they will look displayed within your own home. Our gift to you: for every image we create for your collection, we will gift you a social signature file for all your sharing and social media needs.

I have deadlines and need my pictures right away.

We offer premium services just for these occasions. We know that sometimes deadlines take priority over others. We certainly don’t want you to miss your deadline, we have rush fee services in place for such occasions. Based on your needs and turnaround time, there may be a 50% increase in session fee and products to make sure you have what you need when you need it. We would be more than happy to help you out when you are in a pinch!